EXPLANATION FOR PRODUCT PROBLEMS FOR MEDICAL DEVICES AND DIAGNOSTICS
• Packaging – damaged, defective, suspect tampered
• Labelling– insufficient instructions for use, illegible
• Sampling – device doesn’t collect/transfer specimen
• Liquid – leak, splash
• Mechanical – misalignment, jam
• Electrical - unable to charge, power loss or fluctuation
• Data – capture, display, or storage affecting product functionality
• Software – network, program, algorithm, or security affecting product functionality
• Environmental – noise, temperature, humidity/ moisture, fungal/bacterial growth, or dust affecting product functionality
• Failure to calibrate
• Results- Increased rate of invalid or unreturnable test results
• Reading-Obviously incorrect, inadequate or imprecise result or readings, Unable to obtain reading